I’m remote so either I trust the user or push commands. I know which I prefer

Between the antics, it was too real

“please call so and so, they’re having issues with their browser”

Call the user, they are out for the day. Leave message to call back

Either never hear back or the issue was not browser related

Either way, tell the original ticket creator to have the person having the issue call us if they want prompt service

That’s how one becomes IT

We have a running leader board for uptime. Servers don’t count. That said, I’ve seen some people who think they actually are turning it off but the machine just enters sleep mode. I only trust

shutdown /r /t 0

I see your point but I counter with Neil Gaiman.

As someone who just had a one shot with three couples and one guy who murderhoboed until he had to leave to take care of his pregnant wife, I find this stereotype funny as hell.

I flipped between dark tower and cheater mccheater face on the bottom right.

Assuming you don’t live in a food desert… Or have a baby that requires more milk than you can produce… Or have a pet that requires a particular diet…

Sometimes it’s less about the person that you’re targeting and more about what that access gives you.

Low level accountant? Office worker with an excel file full of passwords or has correspondence with your actual target at a different company that you can pose as to gain access into?

They’re just a step in the process.

When I say “fucking zoomer”, I mean it in an endearing way. Promise. If a Gen z kid irritates me, I just link the sounds of dialup modems to them. Much more cathartic.