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Cake day: September 12th, 2023

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  • With a lot of solar equipment, the tech support has access to a lot of settings us installers don’t, so we’ve had times where we tell the tech that we’ve done everything we can, including restarting it (and with my experience with Generac inverters, restarting them can and will break something!), and sometimes it really feels like they do click a magic button, say “how about now?”, then it works


  • Ironfacebuster@lemmy.worldtoProgrammer Humor@programming.devNo common rube
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    6 months ago

    I have a dark secret. I used to have CenturyLink DSL around 5 years ago, and the tech asked me if I had restarted the modem during one of the many stints where I would get bits per second rather than the “10mbps” we were supposed to get

    I lied every time. I’m sorry CenturyLink tech support employee, but man did CenturyLink suck, and man am I absolutely sure that it never fixed the issue.

    At one point I filed a complaint with the FCC and got a letter from CenturyLink telling me that they knew about the complaint!