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Cake day: July 17th, 2023

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  • I’ve worked at places with <50 people where the 2 IT people had “manager” titles, but they were just “the IT people” in practice - one handled user stuff, the other was focused on the client-facing infrastructure.

    Our lone HR person was also the “HR manager”, we had a single “accounting manager”, and a couple more like that. Some departments ended up expanding and the “managers” did end up with direct reports, but that’s kinda just how small businesses work, this posting sounds a lot like that.



  • The process of producing lumber is largely automated.

    The process of producing concrete is largely automated.

    The process of producing drywall, mud, paint, nails, tools, wires, switches, pipes, are all largely automated.

    The process to create the architectural designs and blueprints for the house are largely automated.

    The process to create the electricity, fuels and vehicles needed are all largely automated.

    To make a house, people used to draw plans by hand (if at all), chop the trees down with an axe and/or saw that was made by hand by a blacksmith, shape the timber with hand tools made by the blacksmith, fasten things together with hand-crafted joinery or nails hand-made by the blacksmith. All the materials were transported by hand or by horse and lifted onto the structure by hand or manually operated hoist. Every part of it, including the production of all the tools, was previously done by hand.

    The invention of the assembly line opened up the possibility to eventually automate virtually everything except the final assembly, and we have robots that can be made capable of doing that autonomously as well. You can buy pre-fab homes where all the major sections are built in a factory by robots and shipped out to the construction site and attached together.

    Construction is far more automated than what you make it out to be.









  • Omgpwnies@lemmy.worldtomemes@lemmy.worldPhone saleman
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    2 months ago

    Spent nearly 10 years working call center jobs, every single one of them had QA people listening to random calls and grading them. If you didn’t stick to the script or try to sell the thing or whatever it was, you’d get a failing grade on the call. Enough of those and you’re gone.

    You’re also graded on how long each call takes based on a metric called “Average Handle Time” or AHT which was set by the client based on whatever fucking fantasy they had about how long each call should take.

    Fun fact, some contracts I worked on had an AHT requirement that was lower than the amount of time it would take to go through all of their required scripted sales pitches without even addressing the reason for the call. It was literally impossible to get full marks because you either had to skip most of their required scripts, not help the customer, or have the call run long.