ITT: Time travelers from 2009, thinking my_game_dedicated_server.exe
is still how all online games work.
I’m sorry to inform you that this is 2024, AWS has invaded every cubic centimeter of computing, and most companies couldn’t extract a business-critical system from the rest of their infrastructure in a way that another company could run it even if they had 3 years and 100 million dollars to get it done.
Fun fact: Namath actually tore his ACL in this scene, and his reaction was so moving that they used that take for the live broadcast!
My answer is usually “I don’t use computers the same way you do, so I probably won’t know what you’re talking about.”
If “excellent customer service” means you have to go through three layers of call center to finally cancel your service, then yes.
My most successful standups have been like:
“Okay, we’re all here. Anyone wanna take a look at anything together?”
“I need some help with XYZ. Alice, can you take a look?”
“Sure.”
“Anything else? No? Alright, let’s do it.”
Typically less than 2 minutes of whole-team time, at our desks. Really just a reserved pivot point where it’s okay to interrupt each other’s tasks to ask for some pairing time. Sometimes an unofficial second one would happen after lunch.
Even the smallest meme can change the course of the future.
I think I like this one best of all.
Sure, the wolf shouldn’t have been trying to eat the stork.
But did you see how viciously the stork pecked at the wolf?
The wolf has a right to defend itself until the stork is no longer a threat.
People also drink coffee while driving. It’s a depraved world out there.
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That sounds…
Easier to get almost right than actually learning the subject.
Much, much harder to get completely right than actually learning the subject.
So yes, basically the archetypal use case for LLMs.
That video was a mess. Miller trying his best to not allow an actual question.
To be fair though, that reporter’s gotta step it up. You can’t give these guys an inch of wiggle room.
Recently had to cancel Xfinity. Had to wait for a text chat so I could schedule a cancellation appointment. They didn’t call at the requested time. I called instead to make an appointment for them to call me back.
30 minutes of waiting and questions about what it would take to retain me as a customer or who could take over my account. I told them up front that Xfinity isn’t available at my new address but they had to ask all the questions anyway.
All of this nonsense meant I was 6 days into the billing cycle, so they had already charged me for a full month and held onto the remainder until the next month.
Ugh.
I fully expect that, just like the rest of the account management parts of Xfinity’s site, the page that serves the “cancel” button will be horribly slow to load, frequently broken, and borderline unusable, while the upselling pages remain lightning fast and reliable.
prioritize process over people
Huh. I feel like that line is familiar…
Through this work we have come to value:
Individuals and interactions over processes and tools
Should I give that show another try?
I remember really enjoying it when it was first airing, but I fell off cuz my living situation got all messed up and I think it’s one of those where I’d have to start over from S1E1.
There’s no such thing as a hard-coded script if you have write access.
attendee’s
Here comes an s!
And then the 0.1% goes “Hey you should hate that guy cuz his family had the kind of wealth we accumulate in five seconds instead of five milliseconds”