Had someone verify that wifi was working because he could see his neighbors’ networks. Airplane Mode was enabled. Dunno what he thought he saw.
Same thing with a colleague. The guy told him that he was definitely connected to wifi. It took a lot of probing to confirm that wasn’t true.
Some people just can’t provide valid feedback nor follow simple instructions. I kinda feel like those individuals shouldn’t be allowed to use computers to do their jobs. If you can’t master just pass the basics, sorry. Here’s a pencil and a pad of paper. You can either work the longer way or you can consciously put in the effort to learn this stuff enough for us to help you when you need it.
My own father, who had a doctorate in mechanical engineering: “Now click the Apple menu.” “What’s that?” “It’s the menu that’s an Apple logo in the top left corner of the screen.” “I don’t have that.” “Yes, you definitely have that.” “No, I don’… oh there it is.”
I’m not calling anyone stupid. More that I’m saying people convince themselves that they can’t learn and then shut down.
kinda feel like those individuals shouldn’t be allowed to use computers to do their jobs. If you can’t master just pass the basics, sorry. Here’s a pencil and a pad of paper.
My wife had her HR rep get pissed at her just yesterday for sending an email to her boss and other higher-ups asking why assistant managers at her company can’t use the computers theyre on all day properly. She had asked for a screenshot of something so she could see what the other person was seeing and they replied with “I can’t do that idk how” and thought that was acceptable?
Luckily the other higher ups told HR to shut up and that she was only mad because it’s her job to ensure basic computer literacy and she clearly didn’t.
People 100% get into the mindset that “well, I already know the basics, so anything I don’t know is advanced user shit so I can’t learn it” and it’s infuriating
Wow. It’s so easy to get that info from a web search that I’d argue that the response is evidence of the person not doing their job. Good on your wife for calling bullshit and the same for the higher ups who defended her position.
I think that’s the trick, right? 1% of a perfectly normal person’s attention looks a lot like a really dumb person. This certainly goes for tech, but also for any number of other fields.
Insightful. I was commenting about a VIP wrt a power dialog on a mobile device and posited that the reason they didn’t understand a thing must be that they don’t read before dismissing it. I would even say that’s half of 1% of their attention and that makes complete sense. The other 99.5% is focused on the things they consider more important.
Had they read the message, it would have saved them a lot of time waiting for the solution that would have been near instantaneous otherwise. But their 0.5% is more important to them than your 99.5%. Hopefully they’re really good at bringing money into the company, because their ability to save labor money for the company is abysmal.
Hopefully they’re really good at bringing money into the company, because their ability to save labor money for the company is abysmal.
I was asked to drive 80m to reboot a device when I’d said the previous day that rebooting would fix it (it was a phone; there’s almost no real troubleshooting on the platform). I kept quiet about how financially irresponsible the request was. When I got there, the phone was already turned off for other reasons. At least I got to listen to podcasts while I drove there and back.
I’m aware that he probably meant miles, but he still used the wrong abbreviation (should have been mi). Gotta be careful about that kind of thing, although I’m not sure what the tech anecdote equivalent of the Mars Climate Orbiter would be. Someone taking it too seriously, like I’m doing here, probably. 😅
I mean in fairness to the first one, on most systems it is possible to turn wifi back on without turning off airplane mode (there is in-flight wifi after all)
Had someone verify that wifi was working because he could see his neighbors’ networks. Airplane Mode was enabled. Dunno what he thought he saw.
Same thing with a colleague. The guy told him that he was definitely connected to wifi. It took a lot of probing to confirm that wasn’t true.
Some people just can’t provide valid feedback nor follow simple instructions. I kinda feel like those individuals shouldn’t be allowed to use computers to do their jobs. If you can’t
masterjust pass the basics, sorry. Here’s a pencil and a pad of paper. You can either work the longer way or you can consciously put in the effort to learn this stuff enough for us to help you when you need it.My own father, who had a doctorate in mechanical engineering: “Now click the Apple menu.” “What’s that?” “It’s the menu that’s an Apple logo in the top left corner of the screen.” “I don’t have that.” “Yes, you definitely have that.” “No, I don’… oh there it is.”
I’m not calling anyone stupid. More that I’m saying people convince themselves that they can’t learn and then shut down.
My wife had her HR rep get pissed at her just yesterday for sending an email to her boss and other higher-ups asking why assistant managers at her company can’t use the computers theyre on all day properly. She had asked for a screenshot of something so she could see what the other person was seeing and they replied with “I can’t do that idk how” and thought that was acceptable?
Luckily the other higher ups told HR to shut up and that she was only mad because it’s her job to ensure basic computer literacy and she clearly didn’t.
People 100% get into the mindset that “well, I already know the basics, so anything I don’t know is advanced user shit so I can’t learn it” and it’s infuriating
Pretty much most of the screenshots I get these days are a photo of somebody’s screen taken on a phone.
Makes me long for retirement or at least a giant solar flare.
Wow. It’s so easy to get that info from a web search that I’d argue that the response is evidence of the person not doing their job. Good on your wife for calling bullshit and the same for the higher ups who defended her position.
I think that’s the trick, right? 1% of a perfectly normal person’s attention looks a lot like a really dumb person. This certainly goes for tech, but also for any number of other fields.
Insightful. I was commenting about a VIP wrt a power dialog on a mobile device and posited that the reason they didn’t understand a thing must be that they don’t read before dismissing it. I would even say that’s half of 1% of their attention and that makes complete sense. The other 99.5% is focused on the things they consider more important.
Had they read the message, it would have saved them a lot of time waiting for the solution that would have been near instantaneous otherwise. But their 0.5% is more important to them than your 99.5%. Hopefully they’re really good at bringing money into the company, because their ability to save labor money for the company is abysmal.
I was asked to drive 80m to reboot a device when I’d said the previous day that rebooting would fix it (it was a phone; there’s almost no real troubleshooting on the platform). I kept quiet about how financially irresponsible the request was. When I got there, the phone was already turned off for other reasons. At least I got to listen to podcasts while I drove there and back.
And hopefully you got paid for mileage…
Except that 80 metres is only a few carlengths . . .
I read it as miles. If some_guy meant meters, then that would add such a new level of comedy to it hahaha
I’m aware that he probably meant miles, but he still used the wrong abbreviation (should have been mi). Gotta be careful about that kind of thing, although I’m not sure what the tech anecdote equivalent of the Mars Climate Orbiter would be. Someone taking it too seriously, like I’m doing here, probably. 😅
To be fair, sometimes the message appears unexpectedly right where you were going to click, and you dismiss it without being able to read.
Maybe some messages should really appear with a dismissal button disabled for several seconds
I mean in fairness to the first one, on most systems it is possible to turn wifi back on without turning off airplane mode (there is in-flight wifi after all)