(caught the spelling mistake afterwards ugh)

  • moopet@sh.itjust.works
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    6 days ago

    I’m going to add a little context for completeness.

    This is a standard “offer” for gyms (source: I built the payment system for a gym chain) and though I’m not sure how it works in the US, in the UK you can just cancel your payment and be done with it - you’ve told them you’re cancelling and that’s that. They expect this and won’t even be annoyed.

    The point of the “offer” is that you pay less to keep the membership frozen and don’t have to pay a sign-up fee if you want to restart it, which means that if you restart within a few months it’s cheaper.

    It’s a trick, of course. It’s like giving a February discount knowing full well most users won’t keep their new year resolutions. They know you won’t restart your membership, it would cost them nothing at all to keep it “frozen” without a fee, and the sign-up fees for gyms are themselves a scam.

    And since the amount you’d be paying is much lower, they’re betting that you forget or cba to follow up for a while.

    Fuck 'em. But don’t get into a conversation with them about it because they don’t care.

  • captainlezbian@lemmy.world
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    6 days ago

    “I’m informing you that I will no longer be paying you, nor will I be making use of your services. Please fuck off”

    Honestly I’m amazed at the gall

  • utopiah@lemmy.world
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    7 days ago

    No idea how it works where you are but in Belgium and in the EU we have https://en.wikipedia.org/wiki/Ombudsman which according to https://en.wikipedia.org/wiki/Ombudsman_services_by_country is available in most places. Anyway I can tell you when companies receive an email from them, they don’t mess around. I’ve been waiting for a bike part for a year. I contacted the ombudsman, no cost, just 2 emails, suddenly my carbon belt was shipping the very next day.

    • JayDee@lemmy.world
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      7 days ago

      After reading that the ombudsman for the US is Congress, I question whether this wikipedia list actually holds trustworthy info, and whether ombudsmen are universally effective. Congress do not strike me as effective resolvers of anything.

    • la508@lemmy.world
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      6 days ago

      My bank immediately referred themselves to the financial ombudsman (UK) when they realised they’d been charging me for an account they weren’t supposed to be, which I was very mildly impressed by.

    • yuknowhokat@lemmy.world
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      6 days ago

      In the us, in most places, things are much different than that. There aren’t as many protections for the consumer and even fewer with the current administration taking an axe to things that were enacted during the previous administration.

  • JackbyDev@programming.dev
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    6 days ago

    I hate gyms so much. My wife’s gym closed and moved and they never told her and kept charging her. She got charged for months for a gym she literally never stepped foot into or signed up for or was told that her contract was sold to another location. And when she called them to ask about it they had the audacity to say they couldn’t contact corporate and that the manager was busy talking to the regional manager. You know, corporate. So corporate was literally there. Idk if there’s any sort of statute of limitations but I have half a mind to take them to small claims court over it.

    Also Expedia. Stole money from us. The website said no credit card required but it was a lie. When my wife went to get the rental car they wouldn’t give it to her. Expedia wouldn’t refund her nor give her store credit for another rental. Even ignoring the false advertising, she didn’t get the rental. It wasn’t like something where some.kod accidentally buys something on some.game and you can argue “well you actually received the goods so we can’t refund you” because she literally never received the goods.

    But I shouldn’t give this shit any mental energy. It’s ancient history. I’ve moved on. My mental sanity is worth more than the time I’ve spent stressing about it and the money we could potentially get back, but it’s hard to really believe that sometimes.

    • Adulated_Aspersion@lemmy.world
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      6 days ago
      1. Credit card chargeback - get your money back for the unfilled service.
      2. Call the credit card company and ask them for a “vendor block” so that your card / account can never be used to pay anything for that vendor again.
    • WorldsDumbestMan@lemmy.today
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      6 days ago

      Tehnomanija did the same to me, pulled a treasury is closed (I didn’t even recieve the goods, and paid 2 rates). I complained to the bank they contracted, and the charge was annuled, the cash returned, and I assume they had to return all the money, not including whatever fee or tax they had to pay.

      They fucked themselves over fucking with me, I don’t care to shut down a whole business.

  • shweddy@lemmy.world
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    6 days ago

    Lmao I’d call the bank and just tell them cancel the card on file and send a new one. Can’t charge a cancelled card

    • yuknowhokat@lemmy.world
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      6 days ago

      Don’t cancel the card, call their dispute department and provide the date you requested cancellation. They will take it from there.

      • shweddy@lemmy.world
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        6 days ago

        They can but they don’t do it all the time. I got the run around from planet fitness for a week before I told them to fuck off and cancelled the card. Still haven’t seen a hit to my credit or even a collection letter

          • Nomorereddit@lemmy.today
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            6 days ago

            Yall obs have no exp w gyms. They all have a clause that says if you move they’ll cancel it. Print out generic lease, make address 1234 looney toons, Canada (or as i call it, gay america).

            Its then canceled.

              • Nomorereddit@lemmy.today
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                6 days ago

                Hmm you may be right. Works for other gyms tho.

                Theyvdo becauae military orders let you cancel just about any housing or gym contract so most gyms lean into that.

      • TwilitSky@lemmy.world
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        6 days ago

        AMEX specifically does this. I had so many problems managing a corporate account with them because dumb salespeople would sign up for bad subscription services they wouldn’t cancel. I’d change their Amex number but they would still carry over the charges from the card we’d deactivated for fraud/theft.

        • kungen@feddit.nu
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          5 days ago

          Even if you remove those places from the “Express List”? But yeah, that sounds typical, they like getting the transaction fees and such. And should you get them to do a chargeback, they take the money back from the merchant as well. It’s a win-win to screw you over.

          • TwilitSky@lemmy.world
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            5 days ago

            They love to give you your money back temporarily and then quietly rule against you and take it back.

    • Possibly linux@lemmy.zip
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      6 days ago

      They could send you to collections depending on how predictorly they are

      From there they could potentially take you to court. However, I doubt it since that would cost them a fortune.

        • Possibly linux@lemmy.zip
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          6 days ago

          How so?

          The trial will be short as you likely signed a contract. You can’t just not pay because you don’t like the terms.

          The judge follows the law not what is right. We need laws to defend people against predatory companies.

          • nexguy@lemmy.world
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            6 days ago

            Just because a company puts a bunch of shit into a long contract and you sign it doesn’t mean it’s enforceable. They would say they asked to cancel the membership and there is proof(email). It doesn’t matter what gimmicks a company comes up with to make cancelling difficult. A judge would see right through those tactics.

            • SCmSTR@lemmy.blahaj.zone
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              6 days ago

              Exactly. And, often, if one part of the contact is unenforceable, the entire thing is void.

              So, as soon as they try to do illegal shit in the contract, it should be deemed unenforceable and thus void.

              Should.

              I wish there was a government entity or agency that just went around decimating people’s lives for predatory practices like this. Oh? You wanna be an LLC and try an MLM? Straight to jail. You want to capitalize on teenagers’ insecurity by raping their privacy and feeding them ads? Jail. You think you’re gonna make it big by trapping people in predatory gym contracts and make it nearly impossible to leave without paying a bunch of fees? Believe it or not, directly to jail.

          • wolfpack86@lemmy.world
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            6 days ago

            The jury, comprised of people who certainly have been fucked similarly, can find in the gyms favor and award them a whopping $1 in damages.

            Good luck convincing regular people bullshit cancellation policy is a gold reason to make someone pay

    • Pollo_Jack@lemmy.world
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      6 days ago

      Because of crazy credit card laws, cancelling the card isn’t enough to end the subscription service. If they were charging a new charge like McMaster charging you for a new part, they would need the card but a magazine subscription or gym membership don’t give a fuck.

  • ForgottenUsername@lemmy.world
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    6 days ago

    If it was me, I was nice the first time, now I’d just tell them to f**k off.

    With a “If I have to tell you to cancel my membership another time it will attract a $10 fee for each subsequent response from me, I expect your response in no less than 5 days”

  • Gerowen@lemmy.world
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    6 days ago

    This is why I use a privacy.com card for just about everything. Anybody gets hacked or tries to pull some shady shit I can just turn off the card and it doesn’t affect anybody but them.

  • bluejayway@lemmy.zip
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    7 days ago

    i’m glad i never joined a gym when i was thinking about it around a year ago. it’s literally cheaper to save up to buy your own equipment (you don’t need the big stuff, but even then you can get it secondhand or something). i don’t work out anymore but when i did, i used body weight exercises (push ups, pull ups, etc.).

    • needanke@feddit.org
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      7 days ago

      I don’t know where you live, but I have nowhere near enough space for exercise equipment at home.

          • captainlezbian@lemmy.world
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            5 days ago

            They’re more competitive orthorexics who work out then starve themselves. I used to DM for a body builder and every once in a while he’d be out of it in the game because he had a competition coming up and was doing a last minute cut.

            It’s power lifters and strength competition people who eat constantly because they care more about the numbers on their plates than body fat %

      • lightnsfw@reddthat.com
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        7 days ago

        I do quite well with a set of adjustable dumbbells, a foldable bench, and a 4x8’ area of floor. I do wish I had a cardio machine of some sort but I get by without it. Not sure about your situation but it doesn’t take a ton of space to work out at home. If you have room to lay down somewhere you can do a lot.

          • lightnsfw@reddthat.com
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            5 days ago

            Burpees are great but I can’t just mindlessly do them for an hour just to burn calories like I can with a machine. I want something I can watch a video while I’m doing it and be able to zone out.

              • lightnsfw@reddthat.com
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                5 days ago

                Yeah this is what I do currently (with a few other exercises mixed in as well) but it’s not as effective as I would like. My attention span shorts out and I find myself wandering off or fucking around with shit in my bedroom. For whatever reason I didn’t have the same problem when I had a exercise bike to use. I suspect it’s because the exercises take just enough coordination that I can’t switch off but not enough to not be tedious where the bike was basically “sit on this and kick your legs”.

      • entwine@programming.dev
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        6 days ago

        You don’t need that much space for a functional home gym setup. You can do a lot with just a set of adjustable dumbbells and regular furniture.

        Even if you’re in an extreme situation, living in a barely habitable illegal rental, you can just take your dumbbells outdoors to a park or something. You can even skip leg day if you do that!

      • osanna@lemmy.vg
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        7 days ago

        I live in a 2 room (not bedroom, total rooms) apartment. I have no place for ANY exercising equipment.

    • Raiderkev@lemmy.world
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      7 days ago

      I bought a used Bowflex on Nextdoor for like $200, a set of 10-90 lb adjustable Bowflex dumbbells with a stand for like $100, and a weight bench for ~$50. Retail on that setup is like $2k+. These things are large and cumbersome. A lot of people buy them then never use them and get rid of them for pennies on the dollar. I work out in my garage whenever I want to and I don’t have to worry about waiting for someone to get off a machine or work in sets with people. I get my workout done so much faster and I don’t have to go anywhere to do it. I will say the gym has a certain social element that you miss, but not having another freaking subscription is nice. Ya know what? I’m gonna go get a workout in right now.

        • Raiderkev@lemmy.world
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          7 days ago

          I’ve had them 5-10 years (maybe more), but better safe than sorry I guess. Might as well give it a look.

            • EveningPancakes@lemmy.dbzer0.com
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              6 days ago

              I was part of this recall, bought the 552 back during the pandemic. So I only qualified for a $50 voucher towards a new model, which happened to release at the same time of this recall announcement. Looking further into the recall details, the total unita of this affected model sold were 3,844,200. Of that 3+ million units, there were 350 reported incidents, 111 of which resulted in an injury.

              I’ll take my chances with these dumbbells I’ve been using for the past 5 years rather than them trying to upsell me on the new model.

    • auntieclokwise@lemmy.world
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      7 days ago

      Yep, go hunting for deals on Craigslist, Marketplace, garage sales, etc and you can get some great stuff for cheap. I don’t think I paid over $100 each (in some cases, alot less) for my treadmill, elliptical, weight machine, stair climber, or recumbent exercise bike.

    • iegod@lemmy.zip
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      6 days ago

      Depends on goals and equipment needs really. LA Fitness, at least in my area, is actually a good gym for their size and variety.

  • Zagorath@quokk.au
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    7 days ago

    I thought I heard that California had a law requiring cancelling be just as easy as signing up? Is that not the case? (Assuming the name of the gym is an indicator of the city it’s based in, and not the state or country.)

  • howrar@lemmy.ca
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    6 days ago

    It’s insane that this happens. I’ve had memberships at six different gyms over my lifetime. For all but one, I’ve had to explicitly tell them that I want to renew, or else the membership gets automatically cancelled at the end of the contract term.

  • Trainguyrom@reddthat.com
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    5 days ago

    I got a gym membership from a small independent gym hoping to avoid this bullshit. Nah I still had to replace my credit card to get them to stop charging it despite multiple calls, texts and emails demanding fill ceasure, only I had the pleasure of getting to argue with the owner of the business rather than some peonn at the business

  • sp3ctr4l@lemmy.dbzer0.com
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    5 days ago

    Call your bank/credit union, freeze your cards/accounts, get new card.

    If you have emails like that, there’s a pretty good chance they’ll go ‘Well, yeah, that’s horseshit.’

    If you can, go to the nearest actual physical location for your bank.